Product and Store support
Questions about installation, Microsoft Store packages, privacy or account-independent setup. Requests are public, so never include secrets or personal data.
Request supportPRODUCT SUPPORT
Support that reaches the maintainers.
DSH Desktop is an independently maintained community project. Use the channel that matches the issue so installation, Store and security reports reach the right place.
Public support requestsGitHub Issues01 / CONTACT
Choose a support channel
Bugs and reproducible failures
Public, non-sensitive defects belong in GitHub Issues so status and fixes remain visible.
Open a GitHub issueSecurity vulnerabilities
Do not post vulnerabilities or secrets publicly. Use GitHub's private security advisory flow.
Report privately02 / BEFORE SENDING
Before you contact support
A small amount of context usually makes the first response useful.
- Include the DSH Desktop version and whether it came from Microsoft Store or GitHub Releases.
- Include your Windows version and architecture (x64 or arm64), or your macOS version and chip.
- Describe the expected result, what happened and the shortest steps that reproduce it.
- If useful, export diagnostics from the app, inspect the ZIP yourself and attach it only when you are comfortable sharing its contents.
03 / SELF SERVICE